Policy

Refunds & Returns Policy

Last updated: September 3, 2026

This policy is designed to keep refunds, returns, and support requests clear, fair, and aligned with InputDeals’ participation-driven commerce model.

Overview

InputDeals aims to provide transparent participation and fulfillment experiences. Refund and return requests are reviewed fairly and individually where applicable, with the goal of keeping the platform clear, reliable, and professionally managed.

Credits

  • Credits are digital participation units used within InputDeals.
  • Credits are generally non-refundable once they have been used for participation actions.
  • Unused credits may be reviewed for refund only in exceptional technical or payment-related situations.
  • Duplicate payments or billing issues should be reported immediately so they can be reviewed promptly.

Secured Deals & Orders

  • Securing a deal temporarily reserves the product during the available reservation window.
  • A secured deal becomes a completed order only after payment is finalized.
  • Expired reservations automatically release inventory back to the platform.
  • No charges occur for expired unpaid reservations.

Physical Products

  • Products are intended to arrive new and authentic unless clearly stated otherwise.
  • If an item arrives damaged, incorrect, or defective, please contact support within a reasonable timeframe.
  • When applicable, include photos, order details, packaging information, and a clear description of the issue.

Digital Products / Gift Cards

  • Digital products are generally non-returnable once delivered.
  • Issues involving invalid or non-functional codes will be investigated individually.
  • Regional restrictions may apply depending on the product, provider, or redemption rules.

Refund Review Process

To help us review your request efficiently, please include:

  • your order number
  • a clear description of the issue
  • supporting photos or screenshots if applicable

Support requests are reviewed manually and as quickly as possible depending on request volume and platform stage.

Refund Processing

  • Approved refunds are processed through the original payment method where possible.
  • Refund timing may vary depending on payment providers and financial institutions.
  • Users are encouraged to contact support directly before initiating external payment disputes so issues can be resolved efficiently.

Platform Integrity

To protect a fair experience for all users, abusive refund behavior, exploitation attempts, or fraudulent claims may result in account review, temporary restrictions, or additional verification.

Early Access Notice

InputDeals may operate in early access or limited-launch stages while systems continue to evolve and improve. During these phases, some features, payment flows, or fulfillment options may be refined as the platform scales responsibly.

Contact

For refund, return, or order support, contact us at support@inputdeals.com. You may also review How It Works for more context about the platform flow.

InputDeals — Participation-driven commerce experience